Maintaining alignment with mission during challenging times
LIVE Q&A—9:00 AM
We are living in trying times; no one has experienced anything of this magnitude before, and long-term care providers have been affected especially hard. During a crisis, organizations either pull together or pull apart. When organizations pull apart, it’s often because stakeholders have lost sight of a unifying mission. Senior leaders need to make sure that people throughout the organization do not lose sight of its mission and transform priorities, teams, and workplaces to face the challenges that are here-and-now and prepare for new and emergent urgencies.
Mr. Paul Grizzell, President & Performance Excellence Coach, Core Values Partners, Inc.

Preventing pressure injuries, weight loss & dehydration
LIVE Q&A—10:30 AM
Keeping your residents safe from being exposed to COVID-19 or flu season could have unintended side effects. Due to
the isolation and lack of activities, residents are at higher risk for not only pressure injuries, but for weight loss and dehydration. This session will look at how to prevent these negative outcomes.
Ms. Jeri A. Lundgren, RN, BSN, PHN, CWS, CWCN, President, Senior Providers Resource, LLC

When staffing challenges take a 180
LIVE Q&A—12:00 PM
This session will help you look at how you have traditionally approached staffing and retention challenges and how you can improve your hiring practice with a holistic and data-driven approach.
Ms. Debi Damas, RN, Senior Product Manager, Prime Care Technologies

Assisted living director licensure—Current status
LIVE Q&A—1:30 PM
Receive an update on the current licensing status of the assisted living director. Bullet topics will be developed closer to the date, after session, and after rules are closed.
Mr. Randy D. Snyder, LNHA, Executive Director, Board of Executives for Long-Term Services & Supports (BELTSS)

Why hospice? A personal story 
LIVE Q&A—3:00 PM
This session illustrates the journey into hospice of Dr. Andrew Mayo. It is just one of the many stories that people who are drawn into hospice experience. It reflects on a personal journey, as well as some of the indicators and the philosophy of hospice. It delves into what is meaningful and impactful in hospice and in life.
Dr. Andrew Mayo, Chief Medical Officer, St. Croix Hospice, LLC

Behavioral issues—Tips to deal with difficult residents
LIVE Q&A—4:30 PM
This session will review your rights, obligations, and strategies for managing residents with difficult behaviors. Discussion will include provider’s obligations, required discharge/eviction planning, case scenarios, and offer strategies in an effort to successfully correct unwanted behavior issues and, if necessary, safely discharge a resident.
Ms. Rebecca K. Coffin, Esq, Attorney, Voigt, Rodè, Boxeth & Coffin, LLC
Ms. Kelsey Nelson, Esq, Attorney, Voigt, Rodè, Boxeth & Coffin, LLC