Developing the charge nurse leader
LIVE Q&A—9:00 AM
This presentation will address strategies for building a team of situationally aware supervisors and charge nurses. Facilitated discussion will include charge nurse core competencies; resident and family “messaging” when faced with difficult questions and unplanned situations; mentoring a new team member; coaching the under-performing team member; critical thinking as a daily work practice; and communication strategies to optimize team performance and resident safety.
Ms. Cynthia Siders, Executive Healthcare Consultant, Vaaler Insurance, Inc.

Terminating housing now as a HWS establishment & in the future as a licensed AL facility
LIVE Q&A—10:30 AM
The process for terminating housing services will be changing significantly once the new assisted living law becomes effective in August 2021. Today, housing terminations fall under the Minnesota landlord–tenant law. Will this still be the case once the assisted living law goes into effect? This session will address how providers can terminate their housing relationships today, how that will change under the new assisted living law, and how housing terminations may be impacted by service issues. A housing provider’s obligations when terminating a relationship with a tenant/resident will be discussed, as will a variety of scenarios, including when a tenant stays after health-related services end.
Ms. Michelle R. Klegon, Attorney, Klegon Law Office, Ltd.

Critical labor & employment recommendations for providers
LIVE Q&A—12:00 PM
This session will provide a practical update and specific recommendations regarding actions employers must take in view of quickly and significantly changing labor and employment laws and regulations which affect long-term care facilities. Topics will include critical labor law developments and important developments with respect to employees with legally protected characteristics.
Mr. Robert C. Castle, Partner, Labor & Employment, Fox Rothschild LLP
Ms. Jenny Fuller, Associate Attorney, Fox Rothschild LLP
Ms. Elizabeth A. Patton, Attorney, Fox Rothschild LLP

Foodservice accounting—Counts, costs & projections
LIVE Q&A—1:30 PM
Foodservice is one of the largest spends in a senior living operation. Understanding how to plan and minimize that spend is vital to success. We will break down the ways to capture counts, identify the line items to include in a budget, and create a spreadsheet for analyzing costs and making projections. Together we will demystify foodservice accounting.
Ms. Dawn Nickleson, CDM, Owner, Passion for Dining & Nutrition
Mr. Patrick Nickleson, Chef, Owner, Passion for Dining & Nutrition

Resolve AR issues with medical assistance: Provider edition
LIVE Q&A—3:00 PM
This session is an overview of Medical Assistance and the impact of these applications on facilities. We will discuss strategies to safeguard payment via eligibility approval including: (1) obtaining necessary documentation at the start; (2) monitoring pending applications; (3) assistance to applicants to prevent unnecessary denials; and (4) how to work with county caseworkers for favorable eligibility determinations.
Ms. Jennifer Z. Bernstein, Paralegal, Voigt, Rodè, Boxeth & Coffin, LLC
Ms. Kelsey Nelson, Esq, Attorney, Voigt, Rodè, Boxeth & Coffin, LLC
Mr. Aaron M. Sagedahl, Attorney, Voigt, Rodè, Boxeth & Coffin, LLC

Vulnerable adult reporting & managing facility risks
LIVE Q&A—4:30 PM
Bad things happen, it's how you manage through them that counts. This session provides insight and strategies on reporting, managing risks, and avoiding on-site investigations.
Ms. Lynn Fossen, RN, VP Strategic Solutions Consulting, Advanced Health Institute (AHI)