501: Crucial conversations from performance to termination
Audience: All audiences
If you’ve ever been too “Minnesota Nice” to have that conversation, then this workshop is for you! Awkward and uncomfortable conversations are just that, if they weren’t, everyone would be an expert. Learn the key strategies you need to resolve violated expectations, broken commitments, and bad behavior.
Dr. Tonjia Dye, RN, MSN, MBA, EdD, DNP, PHN, Nurse Consultant, Zellner Senior Health Consulting, LLC
Irmadene Hanson, RN, Nurse Consultant, Zellner Senior Health Consulting, LLC

502: Wound/skin detective—Assessment & prevention
Audience: Skilled nursing/nursing facility & assisted living facility
Increasingly OHFC investigations and surveys are finding concerns surrounding skin care. Join this session to discuss wound assessment and prevention techniques. Know key components of a solid wound care program and learn what to seek out for durable medical equipment (DME) and other products to help your residents attain a positive outcome.
Alanna Valadez, MBA, MSN, RN, APRN, PHN, CWOCN, Nurse Practitioner, Advanced Health Institute

503: Dancing on the edge
Audience: All audiences
One of the most common infractions has been in the area of identification and maintenance of professional boundaries. In a world where black and white are preferred, plan to discuss inherent gray zones—where most things are—and the challenges of current and real-life scenarios.
Michelle Klegon, Attorney, Klegon Law Office, Ltd.
Lores Vlaminck, RN, BSN, MA, CHPN, Principal/Owner, Lores Consulting, LLC

504: Behavioral health protocols for dementia care
Audience: Skilled nursing/nursing facility & assisted living facility
Dr. John Brose has spent over 43 years assisting long-term care staff in developing protocols and strategies for residents with challenging behaviors. He will offer ethical, concrete, practical, and proactive strategies to help manage challenging, dementia-related behaviors. These protocols and strategies will be tailored for environmental milieu management and individual care planning. 
Dr. John Brose, PhD, LP, LMFT, LADC, Owner, Clinical Director, Associated Clinic of Psychology

505: Combating drug diversion in care settings—Ensuring patient safety, accountability & ethical integrity
Audience: All audiences
Controlled substance diversion in healthcare facilities is a critical issue that can lead to serious patient harm, risks to healthcare staff, liability to healthcare organizations, and damage to communities. In this informative presentation, Drug Enforcement Administration (DEA) personnel will review the scope of drug diversion in long-term and acute care facilities, commonly diverted controlled substances, methods of drug diversion, and steps leaders can take to prevent controlled substance diversion within their healthcare facilities.
Daniel McCormick, Diversion Program Manager, Drug Enforcement Administration (DEA)

506: MDH—Licensing update for care centers & assisted living
Audience: Skilled nursing/nursing facility & assisted living facility
Increase your knowledge of change of ownership (CHOW) processes and requirements in care centers and assisted living facilities. We will review requirements for assisted living change in capacity and skilled nursing facility bed layaway, as well as identify steps in the SNF and AL license renewal process.
Rick Michals, Health Regulation Evaluator, Minnesota Department of Health
Shellae Dietrich, Federal Operations Manager, Minnesota Department of Health
Jane Danner, MA, LSW, Regional Operations Executive Manager, Minnesota Department of Health

507: Be contagious! Spreading positive leadership vibes
Audience: All audiences
Leading in today’s healthcare world requires an energy that focuses on creative engagement and inspiring collaboration within an organization. Leadership today requires a contagious, positive energy that will enhance employee engagement, reduce turnover, and help change the direction of your team and organization! This engaging & inspiring presentation will provide participants with key strategies to form building blocks of a cohesive team, that appreciate the knowledge, skills, and abilities of others.
Lisa Thomson, BS, LNHA, HSE, CIMT, Chief Operating Officer, Pathway Health