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Convention is an experience unique to each attendee. Our hope is that however you experience this convention—your convention—you will go back to your workplace with new connections, knowledge, and resources; and that these connections will further your success in the senior care profession. Join us this year as we explore opportunities & navigate into the future during our virtual convention!



NOVEMBER 9–13, 2020  //  Six new learning sessions rolled out each day with LIVE Q&A with presenters! Expo opens!

MONDAY, NOVEMBER 9, 2020
 LEARNING SESSION LIVE Q&A TIME TARGET AUDIENCE
Leadership: Beyond COVID-19—Ignite the passion within 9:15 AM All audiences
The toilet paper was the least of our worries! 10:45 AM All audiences
Calling Dr. Bombay, come right away. Wait, no. Call Dr. Weed instead. 12:15 PM All audiences
Preventing falls 1:45 PM All audiences
Senior living marketing got a crisis overhaul  3:15 PM All audiences
How to attract, recruit & retain great employees CANCELLED 4:45 PM All audiences

TUESDAY, NOVEMBER 10, 2020
 LEARNING SESSION LIVE Q&A TIME TARGET AUDIENCE
Maintaining alignment with mission during challenging times 9:00 AM All audiences
Preventing pressure injuries, weight loss & dehydration 10:30 AM All audiences
When staffing challenges take a 180 12:00 PM All audiences
Assisted living director licensure—Current status 1:30 PM Senior housing, assisted living & home care
Why hospice? A personal story 3:00 PM All audiences
Behavioral issues—Tips to deal with difficult residents 4:30 PM All audiences

WEDNESDAY, NOVEMBER 11, 2020
 LEARNING SESSION LIVE Q&A TIME TARGET AUDIENCE
Preparation & implementation of the infection prevention & control program during the COVID-19 pandemic 9:00 AM All audiences
Admissions & the bottom line (only available on November 11) 10:30 AM Skilled nursing/nursing facility
Building for success: Efficiency & leadership 12:00 PM All audiences
COVID-19—Uniting operations & design for a safer facility 1:30 PM All audiences
Let's get back to quality data & outcomes 3:00 PM Skilled nursing/nursing facility
IDR & IIDR: A provider's appeal roadmap 4:30 PM All audiences

THURSDAY, NOVEMBER 12, 2020
 LEARNING SESSION LIVE Q&A TIME TARGET AUDIENCE
Developing the charge nurse leader 9:00 AM Skilled nursing/nursing facility
Terminating housing now as a HWS establishment & in the future as a licensed AL facility 10:30 AM Senior housing, assisted living & home care
Critical labor & employment recommendations for providers 12:00 PM All audiences
Foodservice accounting—Counts, costs & projections 1:30 PM All audiences
Resolve AR issues with medical assistance: Provider edition 3:00 PM All audiences
Vulnerable adult reporting & managing facility risks 4:30 PM All audiences

FRIDAY, NOVEMBER 13, 2020
 LEARNING SESSION LIVE Q&A TIME TARGET AUDIENCE
Drug diversion: From prevention to action 9:00 AM All audiences
Understanding dementia-related psychosis: Dementia-related hallucinations & delusions CANCELLED 10:30 AM All audiences
New approaches to activities with social distancing CANCELLED 12:00 PM All audiences
Managing litigation & regulatory risks in a pandemic 1:30 PM All audiences
Trauma-informed care for residents & staff 3:00 PM All audiences
Difficult conversations—From performance to termination 4:30 PM All audiences

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Questions?

Contact us for questions about registration or educational content for convention. We're here to help! Our toll-free number is 1-800-462-0024.


Cheryl Smith
Cheryl Smith
Director of Education
952-851-2488
Loni Lagro
Loni Lagro
Education Support Specialist
952-851-2494