Quality initiatives in assisted living
Quality initiatives in assisted living
Product Code: ALMD2206

Does your assisted living have a documented, successful quality improvement program? This session will review the quality management requirements for assisted living facilities, how to start a quality initiative, and available tools to assist the process. Shauna Kapsner, LALD, director of operations at Partners Senior Living Options will also provide strategies for selecting improvement projects and available data sources.

This webinar is part of the 2022 Assisted Living Education Series.

Workshop objectives
  • Identification of quality improvement systems
  • Importance of quality within Assisted Living
  • Knowledge of documentation required under MN AL regulations

Speaker imageShauna Kapsner, LALD
Director of Operations, Partners Senior Living Options

Shauna Kapsner has been working in long term care since 2007 with a focus in assisted living and sites caring for those living with dementia. Always wearing many hats she isn’t afraid to jump in and help where needed whether it’s: website design, health insurance renewals, working to integrate core values, restructuring a training program, quality improvement surveys & programs, payroll, grant writing, annual review of systems, AHCA quality award application writing, or working the floor. Shauna had the privilege of being the NCAL State Leader for Minnesota for 4 years and was a Board member of Care Providers of Minnesota for 6 years. She was an AHCA Senior Examiner for 2 years and a Master Examiner since 2019 for the Quality Award program. Shauna has assisted in coaching the Care Providers of Minnesota workshops for the Bronze and Silver awards. Quality systems and processes are truly a passion. She serves on the AHCA Board of Overseers to the Quality Award Program since 2021. Long term care is filled with learning opportunities and new experiences daily and Ms. Kapsner operates with the firm belief that ‘We can do better’… and we do.

CPM Service Corp logo

CPM Service Corporation has contributed funds to offset part of the costs for the Assisted Living Nurse Managers' Education Series & the Assisted Living Managers' & Directors' Education Series

Original Air Date: 03/31/2022
Length: 90 minutes
Category: Senior Housing, Assisted Living, & Home Care
Discounted member price: 60.00
You could save 50.0%