National Silver Quality Award Application Workshop

National Silver Quality Award Application Workshop
Care Providers of Minnesota will once again present a full-day SILVER QUALITY AWARD WORKSHOP to help organizations better understand the award application criteria, scoring, and strategies for a successful 2020 application submission. Registration includes three follow-up virtual events and workshop participants are eligible for a discounted consulting rate with Paul Grizzell—if additional coaching is desired.

Over the past three years, 77% of attendees who attended a Care Providers of Minnesota’s quality award workshop and submitted a Silver Quality Award application were awarded the Silver Quality Award! The national average is 53%.

Silver Quality Award workshop brochureThe workshop is designed for key leaders to better understand how to accelerate their progress from the Bronze level to the Silver level of recognition. Suggested participants are administrators or executive directors and directors of nursing or directors of home care, along with other leadership team members—including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document,” and not just an award application. 

Are you eligible?

Paul GrizzellCare Providers of Minnesota is delighted to once again partner with Paul Grizzell, Baldrige Coach and President of Core Values Partners, to present the Silver Quality Award workshop (Paul was the facilitator at our very-successful Bronze workshops in 2016,  2017, 2018 & 2019, and our equally-successful Silver workshops in 2016, 2017 & 2018). Learn more about Paul and his organization in the event brochure.

In addition to the expertise of Paul Grizzell, the workshop will be joined by AHCA/NCAL Quality Award Examiners:
  • Racey Gasior, Director of Wellness Initiatives, Tealwood Senior Living
  • Shauna Kapsner, Director of Operations, Partners Senior Living Options
  • Karen Ruda, Director of Customer Experience, North Shore Healthcare

Who can apply for the 2020 AHCA/NCAL National Silver Quality Award?
Please review the eligibility requirements on pages 4–5 of the "2020 Silver Application & Criteria" document in the Silver Application Packet to ensure you are eligible to apply. The 2020 AHCA/NCAL National Quality Award Program application packets are now available online, and the program calendar and submission checklist have been posted here

Workshop objectives
  • Gain an understanding of the value of moving from Bronze Award recognition to Silver Award recognition
  • Go “behind the scenes” of the assessment process to understand what Examiners are looking for and why that's important to us—beyond an award application
  • Understand the details of the Baldrige Process and Results categories
  • Begin to identify your organization’s Strengths and Opportunities for Improvement as you practice writing responses with the assistance of experienced examiners
The Silver Quality Award Criteria are largely based on the Baldrige Excellence Builder. In addition to the Organizational Profile, applicants will respond to the seven Baldrige categories—including the basic—and select overall item requirements within the categories. Learn more in the event brochure!

While not focused on GOLD Quality Award applications, those interested in submitting GOLD Quality Award applications are welcome to attend.

Care Providers of Minnesota has a room block at the Renaissance Minneapolis Bloomington Hotel (formerly the Crowne Plaza Bloomington) for $125/room per night, per night. Please reserve your accommodations early and mention Care Providers of Minnesota to receive this rate. Call Marriot Reservations, at 952-831-8000 or toll-free 1-800-468-3571. Book your room here! Note: Cut-off date for this block is September 19, 2019. The hotel will shuttle guests to and from the Minnesota Masonic Heritage Center.

DATE: Friday, October 11, 2019
WHERE: Minnesota Masonic Heritage Center
11411 Masonic Home Drive
Bloomington, MN 55437 [map]
TIME: 9:00 AM–4:15 PM (check-in 8:30 AM)
COST: $400 per first Care Providers of Minnesota member participant, $250 each additional Care Providers of Minnesota member participant. In order to be eligible for the reduced registration fees, registrations must be received on the same registration form, and all attendees must be from the same nursing facility/assisted living/home care/housing with services provider
(fee includes workshop materials, discount consulting fee with Core Values Partners, CEUs, continental breakfast, lunch, and refreshments)
CEUs: Care Providers of Minnesota will apply for 6 clock/contact hours
CODE: MN20-91937
For information on parking, accommodations/dietary restrictions, agenda, and more, view the event brochure.
Single registration
You will receive an immediate confirmation upon successful registration. To ensure your reduced fee for multiple registrations, please call Loni Lagro at 952-851-2494 or 800-462-0024. There are three ways to register:
  1. Online on this page—You must sign in to register on this page.
    Login required to register. Don't have login information? Request a login or contact us (952-854-2844).
    After clicking the Register button below, you must proceed to your cart and check out to complete your registration. After checking out, you will immediately receive an Order Confirmation email.
  2. Mail or fax paper form
  3. Call Loni Lagro at 952-851-2494 or 800-462-0024 if registering MULTIPLE attendees

Please contact Loni Lagro via email or phone: 952-851-2494 or 800-462-0024.

10/11/2019 9:00 AM - 4:15 PM
Minnesota Masonic Heritage Center 11411 Masonic Home Drive Bloomington 55437
Registration not available.

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