AL Workshop: Resident & Family Councils

AL Workshop: Resident & Family Councils
August 1, 2021, brings many changes to assisted living with a new assisted living license mandate. Housing with services and arranged home care providers in assisted living communities have many actions to take between now and August 1, 2021, to get ready for compliance. Two of the action steps concern residents and family councils.

The Bill of Rights gives residents the right to organize and participate in resident and family councils and the statutes detail the providers’ responsibilities providing meeting space, designating a staff person to be responsible for providing assistance and responding to written requests, and respond promptly to the grievances and recommendations of the councils.

This online workshop will provide strategies and insight in successful resident/family councils that go beyond merely meeting the regulatory obligation and how to use the councils to increase engagement and improve the quality of life, care, and safety for residents. The presenters were part of a grant-funded pilot project in 2019-2020 with consultants from the Minnesota Alliance for Patient Safety (MAPS) to set up community advisory councils that focused on true engagement.

Learning objectives
  • Identify new and possible ways to bring the resident voice into organizational problem-solving and decision-making
  • Understand other effective and meaningful opportunities to have two-way conversations with residents/families
  • Learn how a community advisory board approach can comply with the requirements and also add value to resident and family councils
Speaker imageLisa Juliar, Engagement Specialist
Minnesota Alliance for Patient Safety 
Lisa has served as the first consumer director on the MAPS Board since August 2011. Lisa aspires to bring consumers and healthcare organizations together as equal partners. She approaches her work with a fundamental philosophy that relationships are the foundation to change and we all have something to learn from each other.

Speaker imageLindsay Schmidt, Director of Marketing & Hospitality
Dellwood Gardens Assisted Living & Memory Care
Lindsay is a brand and marketing strategist, who came to Dellwood Gardens Assisted Living and Memory Care after spending nearly a decade in the corporate communications and marketing field. She oversees marketing, sales, and outreach for the senior living community. Lindsay has a desire to share the Dellwood Gardens Story and assist in finding seniors the best fit for their care needs and living environment. “What drives me every day, is the little moments I get to spend with our residents. Chatting with them, learning from them, and knowing all of us here at Dellwood are making a difference in the lives of those we serve.”

Speaker imageCasteele Thauwald, Executive Director
Chaska Heights Senior Living
Casteele Thauwald is a healthcare administration graduate from the University of Wisconsin Eau-Claire and has continued her employment with Tealwood Senior Living in various leadership positions. Most recently, she has joined the team at Chaska Heights Senior Living filling the role of Executive Director. Ms. Thauwald has a strong passion for seniors and enjoys meeting their unique needs. Casteele is also a CPM 2016 Leading 4 Life Fellow.

DATE: Tuesday, April 13, 2021
TIME: 1:00–2:30 PM CST
COST: Care Providers of Minnesota members:
  • $75 per connection (live webinar, 30-day archive access, no CEUs)                 
  • $90 per connection (live webinar, 30-day archive access, CEUs for one person)
Prospective members:
  • $125 per connection (live webinar, 30-day archive access, no CEUs)
  • $175 per connection (live webinar, 30-day archive access, CEUs for one person)
CEUs*: Care Providers of Minnesota will apply for 1.5 clock/contact hours.
* Only registrants who select the CEU option and participate using the personalized webinar link will meet professional boards’ accreditation requirements
CODE: MN21-92132
No-shows/cancellations will receive access to the archived workshop for 30 days. Those who registered for CEUs will be able to earn them in archived version.

Unavailable for the live presentation? We have you covered! Care Providers of Minnesota archives all online workshops and you may purchase the archive, either with or without CEUs, including unlimited access for 30 days.

Service Corp

Thank you to Care Providers of Minnesota's Service Corporation for sponsoring this online workshop

You will receive an immediate confirmation upon successful registration. There are three ways to register:
  1. Online on this page—You must sign in to register on this page.
    Login required to register. Don't have login information? Request a login or contact us (952-854-2844).
    After clicking the Register button below, you must select proceed to your cart and check out to complete your registration. After checking out, you will immediately receive an order confirmation email. The email containing information about joining the webinar (from GoToWebinar) will be sent within three business days.
  2. Mail or fax paper form
  3. Call Loni Lagro at 952-851-2494 or 800-462-0024


4/13/2021 1:00 PM - 2:30 PM

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