National Gold Quality Award workshop series

National Gold Quality Award workshop series
Health Care Association of Michigan is once again offering to host virtual, multi-state awards workshops to allow for all of us to have access to some of the best speakers for our members through cost-sharing and joint efforts.

The final step in the AHCA/NCAL National Quality Award Program is the Gold–Excellence in Quality Award. Recipients of the Gold Award are considered the best of the best in the profession. At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety.
Suggested participants for this workshop are administrators or executive directors and directors of nursing, admission coordinators, along with other leadership team members—including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document” and not just an award application.

Do you know the status of your current quality award? Is your facility an “active” award recipient or a “past” recipient? Take a look at the year you received your current award and compare it to the national quality award program renewal policy. Once you know your renewal status, you will be able to determine if you want to move “up”, renew at the same level, or start the process all over. You can learn more about the national quality award program here
This program has been submitted by the Michigan Health Care Association (but not yet approved) for Continuing Education for 12 total continuing education hours from NAB/NCERS. If approved, CEs from NAB are accepted by BELTSS for both nursing home administrators and licensed assisted living director. CEs will not come from, or be tracked by, Care Providers of Minnesota.
  • Understand the Gold technical requirements and criteria.
  • Develop a basic understanding of the scoring guidelines.
  • Sharpen the skills for describing processes and how these approaches can serve as a management document, not just an application.
  • Learn skills for effectively presenting results.
  • Describe systematic evaluation and improvement.
  • Draft a plan for writing and reviewing the first draft of your application.
  • Take advantage of the opportunity to receive help with your specific application questions
  • Review your Silver application and have a copy with you if that is your last application
  • If you have previously applied for the Gold, please send your application and your feedback report to the faculty and bring copies to class
  • Review the eligibility requirements in the 2025 Gold Criteria and Application document to ensure you are eligible to apply
  • Bring a copy of the 2025 Gold Achievement in Quality Award Application & Criteria
  • Purchase and bring a copy of the 2023-2024 Baldrige Excellence Framework for Health Care
Find these resources HERE.
  • Registration is limited to Care Providers of Minnesota members
  • Registration is non-refundable; however substitutions are allowed by the end of business on Friday, August 2
  • Registration for a facility includes up to 2 participants; if you would like to request additional participants, please contact Care Providers of Minnesota directly
  • Participation in this workshop does NOT guarantee award/renewal receipt by AHCA/NCAL

Participation in all sessions is required. Participants will be required to participate on video and audio.
This workshop will be held virtually, from 1:00–4:00 PM CT, on the following dates:
  • August 8
  • August 15
  • August 22
  • August 29
Each individual must register. The cost of registration is $250. You will receive an immediate confirmation upon successful registration. There are three ways to register:
  1. Online on this page—You must sign in to register on this page.
    Login required to register. Don't have login information? Request a login or contact us (952-854-2844).
    After clicking the Register button below, you must select proceed to your cart and check out to complete your registration. After checking out, you will immediately receive an order confirmation email. The email containing information about joining the zoom webinars will be sent at a later date.
  2. Mail or fax paper form
  3. Call Loni Lagro at 952-851-2494 or 800-462-0024
Registration not available.

Sign In