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Amy DeeAMY DEE
RN, OWNER, AMY DEE, INC.
RESILIENCE—YOU'VE HAD THE POWER ALL ALONG
TUESDAY OPENING KEYNOTE  |  8:30 AM  |  TUESDAY, MAY 14

Resilience is about becoming stronger, not in spite of challenges, but because of challenges. Amy uses entertaining stories and her psychiatric RN training to teach her audiences mental techniques that broaden and build resilience through awareness, perspective, and choice.

Amy Dee is recognized by audiences across the country as a master storyteller and brilliant comedian. Her message and music rise above the boundaries of gender, age, and occupation. Amy's hilarious stories coupled with valuable brain and behavior content propels audiences to live, act, and work better. Her authentic spirit and down to earth approach have made her a sought-after speaker throughout the United States. Amy’s background is as diverse as her audiences. She once ran a non-profit where she managed five hundred volunteers and organized multiple fundraisers that culminated in an eight-hour telethon. Amy lived in Norway from 1994-2003, and while learning to speak, read and write in Norwegian, she started a photo calendar business in her home. Within two years, her company grew to become the biggest producer of photo calendars in Scandinavia. Amy returned to college at age forty-three to obtain her RN degree. She was nominated for Nurse of the Year on three separate occasions during her nine-year practice as a Psychiatric RN. Amy has been a stand-up comic and a voice-over artist for radio. She is the author of four books, and continues to write hilarious song parodies.

Pam TruscottPAMELA TRUSCOTT
DNP/HSL, MSN/ED, RN, DIRECTOR OF QUALITY IMPROVEMENT, NATIONAL CENTER FOR ASSISTED LIVING (NCAL)
DATA TRACKING & TRENDING—IT'S NOT JUST FOR SNFs ANYMORE!
KEYNOTE  |  1:00 PM  |  WEDNESDAY, MAY 15

Assisted living communities are no longer able to provide anecdotal information as a means of justification. Data to support the quality of care and services provided is becoming increasingly important. Unfortunately, data tracking and trending is still a new philosophy for many assisted living communities. This session will explore the benefits, rationales, and importance of tracking and trending data in assisted living.

Pamela Truscott is the Director of Quality Improvement with the National Center for Assisted Living (NCAL). She joined the NCAL family in October 2022 and prior to that worked with the American Health Care Association (AHCA) as the Director of Clinical and Regulatory Services. Pam has been actively involved with a variety of educations, tools, and resources since joining the AHCA/NCAL family. Pam has over 25 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care. She received a Doctor of Nursing Practice degree with a focus on Healthcare Systems Leadership in August 2022 from Chamberlain University and a Master of Science in Nursing degree with a focus in nursing education from Chamberlain College of Nursing in 2014. Pam is a Registered Nurse and is certified in multiple areas related to long term care and is passionate about sharing the importance of quality improvement and data collection in assisted living. Pam has served as a Silver Quality Award Examiner and has conducted multiple Bronze and Silver Quality Award workshops.



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Shauna Kapsner
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