Coffee, networking, continental breakfast
7:30 AM
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A clear pricing structure is essential for both financial stability and transparent communication with residents and families. This session breaks down how to accurately capture revenue in ALs using the service lines defined in the UDALSA. Participants will learn how to align services with actual staff time, build pricing models that reflect true costs, and ensure their services support compliance and operational sustainability.
Category
Business Development
8:00 AM
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Ryan will first give an overview of the various changes that have gone into effect over the year, particularly since January 1, 2025. Ryan will then survey audience members to identify common issues employers have encountered with these changes, with a focus on Paid Leave. Ryan will then talk about any other issues involving Paid Leave or ESST that employers have been experiencing (to the extent these issues were not already covered by the audience). This session will discuss strategies for addressing some of these issues with a focus on maintaining technical compliance with applicable laws while considering the practicalities required for smooth operations.
8:00 AM
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This workshop helps learners understand and recognize the differences between normal and atypical aging. It emphasizes the value of matching helping behaviors to the person’s needs and retained abilities to promote a sense of control and self-direction, and addresses typical issues that occur throughout the progression of dementia.
8:00 AM
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This interactive session explores the legal and practical realities of falls in assisted living, including Nurse Practice Act requirements, Good Samaritan protections, and the responsibilities of unlicensed staff. Using real-life scenarios, participants will see how inconsistent policies, service plans, and communication can increase liability—and how aligning operations, care planning, and staff actions can reduce risk. (Note: This is part 2 of a three-part series; part 1 takes place on May 12 as a live webinar; part 3 is Learning Session 505. Attendance at part 1 is not required but is recommended.)
Category
Compliance/Regulatory/Risk
8:00 AM
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Not surprisingly, personal licensing boards receive various complaints about license holders (RN, LNHA, LALD), which sometimes causes the board to conduct an investigation about the same. More and more frequently, when the Department of Health concludes its survey or complaint investigation with a substandard quality of care determination or substantiated maltreatment, professional licensing boards are notified of the same and have to conduct their own investigation into the involvement practices of administrators and nurse leaders. In this session, Attorney Robert Rodè and Care Provider of Minnesota’s Chief Operating Officer Amanda Johnson will cover what triggers board investigations. Amanda and Robert will also discuss strategies and best practices with participants in responding to board inquiries and managing potential board disciplinary conferences, hearings, and actions.
Category
Professional Development
8:00 AM
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Don’t miss this essential session diving into Community Living (CL) services across the Assisted Living–applicable waivers: Brain Injury (BI), Community Access for Disability Inclusion (CADI), and the Elderly Waiver (EW). Participants will gain a clear understanding of how CL services function within each waiver, including the unique requirements and expectations for BI and CADI. This session will equip providers with the knowledge and resources needed to confidently navigate CL policy, ensure compliance, and support residents in the most appropriate settings.
Category
Business Development
9:15 AM
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The Minnesota Food Code includes many requirements that can make it challenging to stay compliant. This educational session will cover common food code violations found in AL kitchens during surveys, the importance of compliance, and practical strategies to prevent repeat violations in future inspections.
Category
Compliance/Regulatory/Risk
9:15 AM
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This session focuses on the Positive Approach to Care’s partnering techniques, including Positive Physical Approach (PPA) and Hand-under-Hand (HuH). These newly learned skills enable care partners to shift from simply ‘dealing with the behaviors’ to creating a positive and caring environment.
9:15 AM
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Drug diversion is not just a compliance issue, it is a threat to resident safety, staff integrity, and your community's reputation. Every nurse needs to know how to recognize the warning signs. In this essential session, you will gain the knowledge and confidence to protect your residents, team, and yourself. You will discover how to identify the subtle early warning signs of drug diversion that are easy to miss, implement proven prevention and response strategies that work in real-world settings, navigate reporting requirements with confidence and clarity, and build a culture where safety, ethics, and transparency are the foundation of daily practice. Through compelling real-world examples and actionable best practices, you'll leave equipped with practical tools to safeguard your facility before problems emerge.
Category
Professional Development
9:15 AM
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The last session in the series gives a regulator perspective on fall prevention, post fall response, documentation, and survey expectations. Participants will work through case examples to strengthen fall response systems, improve documentation, and tie lessons learned into QAPI and service planning. (Note: This is part 3 of a three-part series; part 1 takes place on May 12 as a live webinar; part 2 is Learning Session 404. Attendance at parts 1 & 2 is not required but is recommended.)
Category
Compliance/Regulatory/Risk
9:15 AM
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Background studies determine whether a person has committed an act that would disqualify them from being employed or providing services that require a background study. This session breaks down the background studies process for aging services providers, highlights key regulatory findings, and explores common compliance challenges.
10:30 AM
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In this national update, LaShuan Bethea, Executive Director of the National Center for Assisted Living (NCAL), will provide a comprehensive overview of the current landscape of the assisted living sector. The session will highlight NCAL’s priorities, federal and state policy developments, and the key initiatives shaping the future of assisted living nationwide. Attendees will gain insight into emerging trends, regulatory and legislative activities, and NCAL’s ongoing work to support providers, strengthen the workforce, elevate quality, and advance the profession. This update will equip leaders with timely information and strategic context to navigate today’s challenges and position their communities for long-term success.
Category
Professional Development
11:30 AM
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Lunch, sponsored by Guardian Pharmacy, will be served during the keynote presentation time in the Waconia room
11:30 AM
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In today’s crowded senior living market, families rely heavily on social proof—reviews, testimonials, provider reputation, and trustworthy online signals—when choosing an AL. This session explores how AI‑supported marketing tools can help providers elevate their digital presence, strengthen credibility, and deliver more purposeful, high‑intent messaging. Participants will learn how to blend responsible AI use with authentic storytelling to build authority, enhance referral conversion, and communicate their community’s value seamlessly and ethically.
Category
Business Development
1:15 PM
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Sharpen your skills to have abilities of being articulate as the primary responsibility of a leader during an intense time of difficulty...Lead with hope! And be able to implement the tangible ways to put their people first.
1:15 PM
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Ready to raise the bar? Let's talk about how using the Quality Award framework as a guide—not a goal—and can strengthen your AL community. We’ll focus on practical ways the improvement process helps you align your team, clarify priorities, streamline systems, and build consistency across your organization. Participants will walk away understanding how the framework supports better decision‑making, stronger outcomes, and a more resilient culture—regardless of whether you choose to pursue the award.
1:15 PM
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This session explores how creativity, intention and human connection transform life enrichment from a calendar of activities into experiences that nourish whole person well-being in senior living.
1:15 PM
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AL projects seldom fail in construction — that’s just when early missteps appear. Under 144G, physical‑environment compliance is a front‑end feasibility issue shaped by site decisions, zoning, test fits, and programming long before MDH review. This session covers timing, regulatory triggers, and accountability. Attendees will learn how early choices embed licensure risk, why city and fire approvals don’t guarantee MDH acceptance, and how small shifts in census, use, or care model can change Life Safety Code and FGI requirements. Real examples show how early evaluation prevents delays, redesigns, and lost revenue.
Category
Compliance/Regulatory/Risk
1:15 PM
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Get a snapshot of Minnesota AL survey trends, common triggers, and the responses surveyors expect. This session highlights practical strategies providers can use to stay proactive—covering key dos and don'ts, simple ways to streamline compliance, and approaches that help you anticipate issues before they arise. Leave with actionable guidance to strengthen readiness and maintain a compliance advantage.
Category
Compliance/Regulatory/Risk
1:15 PM
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Working together for safer, stronger provider environments. Providers and state agencies share a common goal: creating the safest, highest‑quality assisted living settings possible. In this collaborative panel, representatives from MDH and BELTSS will offer an honest look at the challenges they’re seeing in the field—and the remarkable work that many providers are doing to rise above them. You’ll learn the top issues agencies want providers to address, hear about changes on the horizon, understand the trends shaping tomorrow’s practices, and gain practical tips for improving compliance and outcomes. Come for clarity, stay for inspiration, and leave with actionable ideas you can bring back to your team.
Category
Compliance/Regulatory/Risk
2:30 PM
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