AHCA/NCAL Long-Term Care Trend Tracker

By Shauna Kapsner  |  January 26, 2024  |  All providers

The American Health Care Association/National Center for Assisted Living (AHCA/NCAL) created the Long-Term Care Trend Tracker℠ database as a free, members-only powerful resource that allows your center to track and trend your data all in one place.

What is LTC Trend Tracker℠?
LTC Trend Tracker℠ is a web-based, data collection and benchmarking tool owned by AHCA/NCAL that enables long-term and post-acute care providers to access key information that can help their organization succeed.

Why should I participate in LTC Trend Tracker℠?
As an AHCA member, LTC Trend Tracker℠ is an exclusive member benefit, included as part of your membership dues. You will have a unique opportunity to compare an expansive list of organizational characteristics (e.g., staffing levels, resident characteristics, survey findings, revenue and cost, Medicare patient days, and quality measures) to your peers—all in one central place. This information can be supplied to your administrators, clinicians, and other staff to improve your performance in operations, quality, and resident care.

What does it cost to use LTC Trend Tracker℠?
If your skilled nursing center is an AHCA member or your assisted living is an NCAL, there is no additional cost. Not a member? Learn how to sign up today.

I’m a registered user, but I can’t seem to login. How can I acquire my username and password?
Please click on the “forgot password” link on the login page. This will guide you in next steps on how to retrieve your login credentials.

How do I find out the contact for my LTC Trend Tracker℠ account administrator, and what are their responsibilities?
The LTC Trend Tracker℠ account administrator acts as the liaison between their organization, and AHCA customer service for LTC Trend Tracker℠. The LTC Trend Tracker℠ account administrator is responsible for creating users, setting user permissions, creating sub organizations, and actively updating user access. This individual is the contact for LTC Trend Tracker℠ related inquiries for their organization.

This individual is typically the administrator of a single/independently owned building, or a member of the executive staff of a multi-facility corporation. Please email: help@ltctrendtracker.com to have the contact information for this individual.

How long does it take to receive a response from the LTC Trend Tracker℠ team?
All LTC Trend Tracker℠ related inquiries can take up to 3–5 business days to the high volume of requests.

How do I receive my credentials?
All credentials are emailed from ahcamail@ahca.org. Please check spam/junk filters and save as a safe sender to ensure receipt. If you do not have credentials, please email your LTC Trend Tracker℠ account administrator to be added into the system.

Other questions and answers about LTCTT: 

Can I…
  • Schedule your preferred reports to automatically email yourself? Yes.
  • See more than one building’s information/reports? Yes.
  • Set my own “peer” group for comparison purposes? Yes.
  • Set the “peer” group be limited by bed-size range, location, urban, rural, for profit, not-for-profit, government-owned, part of a multi-center organization, independent owner? Yes, to each one.
  • Compare your center to date from your state? Nation? County? Yes, yes & yes.
  • Run monthly or quarterly data as well as annual data? Yes. (May depend on data point.)
  • Have LTCTT identify my trends for me? Yes.
  • Set up my own LTCTT dashboard with my own defined “peers”? Yes.
  • Save my dashboard settings? Yes.
  • Place my center’s specific goals into the LTCTT system & save them? Yes.
  • See my own goals on my dashboard? Yes.
  • See a quarterly Top-Line report for SNF/NF and AL locations? Yes.
  • Download my own data? Yes.
  • Upload my own data? Yes.
  • View video tutorials? Yes, here is a 11-part YouTube series ranging in time from 1:31 to an outlier at 16:52 (most are at that 3 minute mark.).

Care Providers of Minnesota also has a short LTCTT introduction video created by our own Todd Bergstrom here

Please see the LTCTT website for tutorials and more information that includes more FAQs that are general, in regards to access; registration; reports; and technical. Please feel free to email LTCTT directly at: help@ltctrendtracker.com with additional questions. 


Shauna Kapsner
Shauna Kapsner  |  Director of Education & Events  |   skapsner@careproviders.org  |  952-851-2490