Quality improvement basics—Stratis Health’s updated, free course
By Shauna Kapsner | March 29, 2024 | All members
New to LTC? Need a refresher on a few areas? Looking for quality improvement tools? Stratis Health has updated their free on-demand, self-paced course called
Quality Improvement Basics. It’s all ready for you! Start slow when you have a few minutes, review and renew.
Each item below has a YouTube video link, a PDF of the slide deck and PDF of the transcript—unless otherwise noted. Videos are short and range in length from 4–16 minutes.
1. Introduction to Quality Improvement
2. Processes and systems
3. Project teams and leadership
4. Building your QI team
5. QI charters and work plans
6. Project charter (Word doc)
7. Work plan (Word doc)
8. Meeting facilitation
9. Communication basics
10. Communication plan (Word doc)
11. Communication techniques
12. Organizational culture and change management basics
13. A culture of quality
14. Change management models Part 1
15. Force field analysis (Word doc)
16. The model for improvement
17. Model for improvement and PDSA worksheet (Word doc)
18. SMARTIE Goals worksheet (Word doc)
19. Prioritization
20. Prioritization tool (Word doc)
21. PICK Prioritization matrix (Word doc)
22. Root Cause Analysis Part 1
23. Root Cause Analysis Part 2
24. Cause and effect tool/Fishbone diagram (Word doc)
25. Introduction to process mapping
26. Mapping the process
27. Swim Lane process mapping
28. Data basics
29. Data basics example
30. Data collection and monitoring
31. Data collection and monitoring plan (Word doc)
32. Data analysis
33. Data analysis example
34. Data display methods
And Stratis Health is not done yet! A facilitator guide will be coming soon.
Shauna Kapsner | Director of Education & Events |
skapsner@careproviders.org | 952-851-2490