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Mental health video training series & tools now available

Patti Cullen, CAE
Patti Cullen, CAE  |  President/CEO  |   pcullen@careproviders.org  |  952-851-2487



In the fall of 2017, the members of the Lake Superior QIN East Metro Coordination of Care Steering Committee brainstormed potential solutions to a public policy challenge where consumers with mental health needs were sent to hospitals to address behavioral issues, rather than trying to prevent and de-escalate the behaviors at their “home” settings. The steering committee “landed” on developing training tools and began the work of recruiting key stakeholders and content experts. Steering committee member Patti Cullen, as a member of the StratisHealth Board of Directors, applied for funds from the Stratis Health Building Healthier Communities program. With these funds, the assistance of Dean Neumann from HealthEast (who served as executive producer), and expert input from several Care Providers of Minnesota members, we successfully completed a three-episode behavioral health video training series for post-acute care providers and family caregivers without access to formal clinical training programs.

We have posted the links to the three videos and the training materials on the newly-formed “Mental Health Resources” page on the Care Providers of Minnesota website.

On January 17, 2019, as part of the Care Providers of Minnesota virtual Region-Palooza meeting series, we will be hosting a webinar to review the content of the video series, show “snippets” of each of the videos, and focus on how to use the videos and the learning tools that accompany each video for initial and ongoing training of staff. Here is a bit of information about these training materials:

The videos focus on older adult mental health, but the content applies to individuals of all ages who live with mental illness. The three videos come with printed materials viewers can download and use in their daily work. There is a ten-question quiz for each video along with a quiz checker with the correct answers and the corresponding time codes where the question topic is presented in the video.
  • Video topic #1—Older adult mental health basics: Explains common mental illness disorder categories; shares the compelling statistics; addresses the fear and inadequacy many providers and caregivers feel; confronts stigma and derogatory labels; expresses hope and effective of treatment– Conveys how care providers and family caregiver can support persons living with mental illness.
  • Video topic #2—Mental health crisis prevention & de-escalation: Describes common behaviors and triggers likely to cause behavioral events; suggests prevention tips to reduce symptoms; demonstrates “right way/wrong way” de-escalation scenarios; shows how to apply new learning after a crisis event.
  • Video topic #3—Person-centered care & collaboration: Explains importance of personalized mental healthcare plans; offers creative solutions to help residents and family members achieve their goals; discusses when to consult with outside mental health professionals for assessments and evaluations; offers a sample person-centered care plan for viewers to download.

The videos are sequential, so it is important to watch the videos in the right order. Viewers will miss important information if they skip ahead.

Special thank you to members Pete Thelen from Andrew Residence; Michelle Wincell O’Leary from Touchstone Mental Health; and the “actors” from Minnesota Masonic Home for your guidance and participation in developing these valuable resources that are now free resources with many uses.

About Care Providers of Minnesota

Care Providers of Minnesota is a non-profit membership association with the mission to Empower Members to Performance Excellence. Our 900+ members across Minnesota represent non-profit and for-profit organizations providing services along the full spectrum of post-acute care and long-term services and support. We are the state affiliate for the American Health Care Association/National Center for Assisted Living, and with our national partners we provide solutions for quality care.


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