Workforce series: Hiring for success
Workforce series: Hiring for success
Product Code: 1940W

Care Providers of Minnesota commissioned Martin-McAllister Consulting Psychologists—industrial psychologists—to examine the long-term care industry to gain insight on hiring and training staff. In this session, Dr. Pendergrass will discuss some of the common challenges and pitfalls in interviewing and selecting candidates for care provider roles. She will discuss practical steps to take in enhancing employee election processes, based on scientific research and on accumulated experience. Using real world examples, Dr. Pendergrass will offer examples of red flags to look for in interview answers that might indicate future management challenges.

Workshop objectives
  • Develop strong, competency-based interviews and evaluate candidate's characteristics based on scientific evidence of a strong match with care provider roles
  • Learn the most and least effective training strategies for helping employees to learn the soft skills associated with care provision

Dr. Laura PendergrassDr. Laura Pendergrass
Licensed Psychologist, Martin-McAllister Consulting Psychologists

Laura Pendergrass completed a Bachelor of Arts degree in psychology and English from the University of Wisconsin-Madison. She earned her PhD in counseling psychology from the University of Minnesota, with a supporting program through the Carlson School of Management. Her current practice includes personnel selection and developmental evaluations; evaluation of law enforcement and other public safety officers; individualized coaching; development and presentation of training and team-building programs; clinical evaluation and assessment; vocational guidance; research and test development; and management consultation. She is also adjunct faculty at the University of Minnesota, teaching psychological assessment, among other topics.

Original Air Date: 10/23/2019
Length: 75 minutes
Category: Human Resources
Category: Administrative
Discounted member price: 35.00
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